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TRADE & WHOLESALE — MESSAGE THE TRADE DESK

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  • Fresh Truffles
    • Fresh Burgundy Truffles – Tuber uncinatum
    • Fresh White Truffles – Tuber magnatum
    • Fresh Smooth Black Truffles – Tuber macrosporum
    • Fresh black musky truffles Brumale
    • Fresh Summer Truffle - Tuber Aestivum
    • Fresh White Bianchetto truffles Tuber Borchii
    • Fresh Bagnoli Truffle Mesentericum
    • Fresh Black Truffles Melanosporum
  • Trade Desk
  • Fresh Mushrooms
  • Dried Truffles | Mushrooms
  • Gourmet Shop
  • Frozen
  • The Truffle Report
  • Home
  • Fresh Truffles
    • Fresh Burgundy Truffles – Tuber uncinatum
    • Fresh White Truffles – Tuber magnatum
    • Fresh Smooth Black Truffles – Tuber macrosporum
    • Fresh black musky truffles Brumale
    • Fresh Summer Truffle - Tuber Aestivum
    • Fresh White Bianchetto truffles Tuber Borchii
    • Fresh Bagnoli Truffle Mesentericum
    • Fresh Black Truffles Melanosporum
  • Trade Desk
  • Fresh Mushrooms
  • Dried Truffles | Mushrooms
  • Gourmet Shop
  • Frozen
  • The Truffle Report

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Shipping Policy

Effective Date: March 10th 2026

1. Shipping Coverage

We ship perishable products across the United States using expedited delivery services.

2. Processing Time

Orders are processed:

  • Same day or next business day
  • Depending on product availability and order timing

Orders placed after cutoff times may ship the following business day.

3. Shipping Methods

All perishable products are shipped using expedited carriers such as FedEx and UPS.

We select the most appropriate service to preserve product quality.

4. Carrier Responsibility & Risk Transfer

Once an order is:

  • Handed over to the carrier
  • AND a tracking number is issued

👉 Responsibility for delivery timing transfers to the carrier

5. Delivery Timeframes

All delivery timeframes are estimates, not guarantees.

We do not guarantee delivery times once the package is in transit.

6. Carrier Delays

We are not responsible for delays caused by:

  • Carrier logistics issues
  • Weather conditions
  • Transportation disruptions
  • Operational delays within the carrier network

👉 This includes delays that may impact product freshness or condition

7. Delivery Responsibility

Once a package is marked as delivered by the carrier:

  • Responsibility transfers to the customer

We are not responsible for:

  • Packages left unattended
  • Missed deliveries
  • Incorrect shipping address provided at checkout
  • Theft or damage after delivery

8. Perishable Product Handling

All products sold are perishable and time-sensitive.

By placing an order, you agree to:

  • Be available to receive the package upon delivery
  • Immediately refrigerate products upon arrival

We are not responsible for product quality issues resulting from:

  • Delayed receipt of package
  • Failure to refrigerate promptly
  • Improper storage conditions

9. Warm Weather Shipping

During warm weather conditions:

  • We may include cooling materials when appropriate

However:

👉 We do not guarantee temperature control after delivery

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for:

  • Delays or losses due to incorrect addresses

11. Refused or Undeliverable Packages

If a package is:

  • Refused
  • Undeliverable

👉 It may not be eligible for refund due to the perishable nature of the product.

12. Policy Acceptance

This Shipping Policy is:

  • Clearly displayed on our website
  • Available prior to purchase

👉 By placing an order, you acknowledge and accept all terms outlined above.

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About us

Truffle Cart supplies fresh truffles, specialty mushrooms, and frozen, dried, and prepared truffle products to importers, wholesalers, restaurant groups, specialty retailers, food manufacturers, and professional kitchens across the United States. Our founders’ work in the truffle trade began in 1999. Chefs and direct buyers are welcome to shop current products online. Read the wholesale and manufacturing buying guide or send the Trade Desk a sourcing brief.

ASK THE TRADE DESK
WhatsApp +1 (628) 226-5795
Text +1 (628) 226-5795
Email info@trufflecart.com

Truffle Cart is owned and operated by Euro Mushrooms, LLC, a Delaware limited liability company. Truffle Cart is not a separate legal entity.

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